Common Questions, Answered Honestly

We're based in Bedfordview and cover Edenvale, Germiston, Primrose, Boksburg, Alberton, Kempton Park, Benoni, Brakpan, Springs, Sandton, Johannesburg and Midrand as standard, with same-day service available across most of that footprint. See our full areas covered page for suburb-level detail, or call us to confirm your specific address.

No, we don't charge a separate call-out fee on top of the work. For repairs, you pay for the diagnosis and the fix, quoted upfront before we start. For new installations, the quoted price includes the visit.

In most of our coverage area, we can be with you the same day you call, and we operate 24/7 including weekends and public holidays. Response times vary by distance from our Bedfordview base — see the relevant area page for a realistic estimate for your suburb.

Yes. We're a MultiChoice-accredited DStv and OVHD installer, which means we're certified to current technical standards and use approved equipment on every DStv-related job.

We started as DStv specialists and that's still a large part of what we do, but we're a full technical installation team — network and WiFi installation, CCTV, home automation and gate motors are all core services with the same guarantee and the same technicians you already trust for satellite TV.

Yes, and it's genuinely common — CCTV and a gate motor upgrade, or a DStv installation alongside network cabling, are frequent combined bookings. Mention everything you need when you call or WhatsApp us and we'll quote it as one job.

All workmanship is covered by a 12-month guarantee across every service we offer. If something we installed develops a fault within 12 months due to our workmanship, we return and fix it at no charge. Equipment itself carries the manufacturer's own warranty.

We can supply everything — dishes, decoders, cameras, access points, gate motors — or install equipment you've already purchased. Supplying through us means every component is confirmed compatible and covered under our installation guarantee.

The prices shown on our service pages are starting/indicative rates for the most common version of that job. Your final price depends on specifics like cable runs, number of TV points or cameras, and site access, and we always confirm it with you before any work begins — no surprises on the invoice.

Regularly, across Bedfordview, Edenvale, Kempton Park, Germiston and the wider East Rand. We're familiar with typical body corporate access and cabling requirements and can supply compliance paperwork on request.

EFT and card payments are accepted on completion of the job; ask our team about the options available when you book if you have a preference.

Very likely, yes. Our listed coverage area reflects where we provide guaranteed same-day response, but we regularly travel further for larger jobs. Call or WhatsApp us with your address and we'll confirm availability and an honest response-time estimate.